Frequently Asked Questions
Everything you need to know about our science-backed skincare solutions.
When will my Vibriance order ship?
Most orders are processed within 1-2 business days. Once shipped, you will receive a tracking number via email, and standard delivery typically takes 3-5 business days within the United States.
Do you offer a money-back guarantee?
Yes, we stand behind our products with a 365-day 'Bottom of the Jar' guarantee. If you are not completely satisfied with your results, you can return the product for a full refund, even if the bottle is empty.
Are your products suitable for sensitive skin?
Absolutely. Vibriance products are formulated to be gentle yet effective. They are dermatologist-tested, paraben-free, and designed to work across all skin types, including sensitive skin.
Do you ship internationally?
Currently, we ship to the United States, Canada, Australia, and the United Kingdom. Shipping rates and delivery times vary depending on the destination country.
Is Vibriance cruelty-free?
Yes, we are committed to ethical beauty. None of our products or ingredients are tested on animals, and we maintain a strictly cruelty-free manufacturing process.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.