Returns & Exchanges
At Vibriance, we stand behind our science-backed formulas and offer a 365-day 'Bottom of the Jar' guarantee to ensure your absolute satisfaction. If you are not completely thrilled with your results, we make the return process simple and transparent.
Initiate Your Request
Contact our dedicated customer support team via email or our online portal with your order number and the reason for your return.
Print Your Label
Once authorized, we will provide you with a prepaid shipping label to ensure your return journey is hassle-free.
Package Your Items
Securely place your Vibriance products—whether full, partially used, or empty—into the original packaging or a sturdy shipping box.
Receive Your Refund
After we receive and process your package at our warehouse, your refund will be issued back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing